Shipping & Delivery Policy
Delivery times and fees for orders placed with Server Zone Computer Trading L.L.C.
Order Cut-off
Orders confirmed before 2:00 PM GST are dispatched the same working day.
UAE Delivery
AED 30 per order, free over AED 1,000.
Delivery in the United Arab Emirates
| Delivery to | Delivery time | Delivery fee |
|---|---|---|
| Dubai | 1 business day | AED 30, free for orders over AED 1,000 |
| Other emirates (Abu Dhabi, Sharjah, Ajman, UAQ, RAK, Fujairah) | 1–2 business days | AED 30, free for orders over AED 1,000 |
| Showroom pickup (Bur Dubai) | During working hours | Free |
Orders confirmed before 2:00 PM GST are dispatched the same working day. Business days are Mon–Sat (excluding public holidays). Delivery fees are inclusive of VAT.
Delivery outside the UAE (GCC)
GCC orders are shipped by courier for a flat fee per standard shipment. Delivery times start after dispatch.
| Destination | Delivery fee (flat) | Delivery time |
|---|---|---|
| Oman & Bahrain | AED 65 | 4–7 business days |
| Saudi Arabia (KSA) | AED 110 | 5–9 business days |
| Kuwait | AED 120 | 5–9 business days |
Note: For GCC orders, import duties, VAT or customs clearance fees charged by the destination country are paid by the recipient to the courier on delivery.
Order processing
Orders are processed after we confirm them. You will receive a notification when your order has been dispatched. Delivery times in the table above are counted in business days (Monday to Saturday, excluding public holidays) from dispatch.
Payment on delivery & pickup
The payment methods currently available are shown on the Payment Options page.
Showroom pickup
- Server Zone Computer Trading L.L.C
Shop No. 14, Al Suq Al Kabeer 1, Bur Dubai, Dubai, United Arab Emirates - Working hours: Monday to Saturday, 9:30 AM – 10:00 PM (closed Sunday)
- Fee: Free pickup. If you ask for an item at the showroom to be delivered, the standard UAE delivery fee and time above apply.
How do I check the status of my order?
When your order has shipped, you will receive an email with tracking details where the courier provides them. You can also contact us using the details below.
Delivery questions
Contact Server Zone
Monday to Saturday, 9:30 AM – 10:00 PM (closed Sunday)
Phone: +97142514997 · WhatsApp: +971503977563 · info@serverzonecomputer.com
