Terms & Conditions

Last Updated: 2026

Welcome to Server Zone Computer Trading L.L.C. By accessing our website, purchasing our products, or utilizing our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Overview

Server Zone Computer Trading L.L.C ("we", "our", "us") operates these terms governing the sale of hardware, software, and associated services to commercial (B2B) and retail clients.

2. Pricing and Availability

• All prices are listed in AED unless otherwise quoted.
• Prices shown on the website include 5% United Arab Emirates Value Added Tax (VAT) unless a page states otherwise. VAT invoices are issued under TRN 100605960200003.
• Product availability and pricing can fluctuate based on global supply chains. We reserve the right to modify prices or cancel orders if extreme market fluctuations occur prior to order dispatch.

3. Order Acceptance and Availability

• Placing an order on our website is a request to buy. A contract is formed only when we confirm your order by email or WhatsApp. Until then we may decline or cancel the request.
• Product availability shown on the website can change at any time. Items marked “Available on order” are obtained from our supplier after your order is confirmed; the delivery date shown is an estimate, not a guarantee.
• If an item you ordered is not available, we will contact you within 2 working days and offer you a choice: wait for the item, choose an alternative product, or cancel the order (or the affected item).
• If you cancel because an item is unavailable, or if we cancel your order, we will refund any amount you have paid in full, to the original payment method, within 7 working days. No cancellation fee applies.
• If an order contains several items, we will ask whether you want the available items delivered separately or the whole order held until everything is available.
• If a price or product description is clearly wrong, we may decline or cancel the order and refund any payment made.
• Payment for bank-transfer orders is requested only after we confirm the order and its availability.

4. Payment Terms

Website orders can be paid by Cash on Delivery, bank transfer or through WhatsApp checkout (see Payment Options). For approved B2B clients, payment terms (e.g., Net 30, PDC) may be extended subject to strict credit checks and formal written agreements. Overdue accounts will be subject to suspension of services and warranties.

5. Limitation of Liability

Server Zone Computer Trading L.L.C shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or downtime, arising out of the use or inability to use our supplied hardware or services. Our maximum liability shall strictly be limited to the purchase price of the specific product causing the claim.

6. Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the Federal laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the Courts of Dubai.

7. Contact Information

For any queries regarding these Terms & Conditions, please contact our legal and administrative department: